ai-up.eu builds intelligent chatbots and agents that transform how businesses interact with customers, employees, and organizations. We offer integration of cloud and on-premises LLM models - in Bulgarian and English.
An AI chatbot that combines two core technologies: information retrieval and text generation. It has access to your documents, databases, or other information sources (even images) and uses this information to generate highly accurate and contextually relevant responses.
Through tool calling, the chatbot can check product availability in inventory, make reservations, update databases, or initiate specific processes in your company system. This significantly expands automation capabilities and improves customer service and internal business operations.
Advanced AI agents that can reason, plan, and execute multi-stage tasks autonomously. For example, an AI agent can independently process requests, organize meetings, analyze data, and even take follow-up actions according to predetermined goals.
Specialized AI solutions in both Bulgarian and English that allow businesses to provide seamless support in multiple languages. For a complete list of possible languages, please inquire so we can assess whether we have an appropriate model to serve your purposes.
Local embedding of AI models means they are installed and run directly on servers or devices within your organization, not in the cloud. This provides a higher level of confidentiality and security, as sensitive information remains within the boundaries of your company and is not transmitted to external servers.
Seamless integration with your existing business tools, websites, social media communication channels, and applications, providing a unified experience for both customers and employees. We also offer integrations of Open WebUI, LiteLLM and Ollama instances, as well as many other tools.
We specialize in developing fully customized chatbot systems with tailored architectures designed to meet your specific business requirements.
Unlike off-the-shelf No-Code AI platforms (Tidio, Amazon Lex, Kore.ai) that rely on standardized templates and limited customization, we deliver truly bespoke solutions tailored to your unique needs.
From initial architecture design to final deployment, we cover every stage. We carefully select the optimal technologies for your project - from the vector database and the workflow environment to the LLM framewrok .
Beyond development, we provide deployment and hosting options on your preferred infrastructure, ensuring complete control and seamless integration with your existing systems.
Anthropic's AI assistant, known for its helpful, harmless, and honest approach.
OpenAI's powerful language model for flexible conversational AI applications.
Meta's efficient open-source LLM with strong performance under limited resources.
Alibaba's versatile LLM with strong multilingual capabilities.
Specialized in deep reasoning and complex problem-solving scenarios.
The first specialized Bulgarian language model developed by INSAIT.
Google's model family designed for multimodal understanding and reasoning capabilities.
xAI's conversational AI model known for its witty, irreverent personality and reasoning abilities.
Mistral AI language models, featuring efficient architecture and high performance across multiple sizes.
Models for embedding, optimized for semantic search and RAG applications.
Integration of other cloud models, as well as local models in various formats (gguf, ggml, safetensors, onnx).
We begin with a detailed assessment of your business needs, processes, and technical requirements.
Our team designs a customized chatbot/agent solution, selecting the optimal models and integration approaches.
We develop an AI solution using provided textual and/or multimodal resources and documents.
Seamless integration with your existing systems, locally or in the cloud.
Customized AI Chatbot solutions offer several significant advantages: they are created specifically according to the needs and processes of your business; they are trained with your own data and documentation, which ensures more accurate and relevant answers; they can be seamlessly integrated with your existing systems; they offer a unique user interface that corresponds to your corporate identity; and they can be further developed over time according to your business's changing needs.
The time for building and implementation varies depending on the complexity and scope of your project. The typical process includes several phases: needs analysis (1-2 weeks), design and development (2-6 weeks), model training with your data (1-3 weeks), and deployment and testing (1-2 weeks). For simpler solutions, we can deliver a working prototype within 1 month, while more complex integrations with multiple systems may take up to 3-4 months. We offer a phased approach that allows for faster implementation of core functionality, which is then expanded over time.
Absolutely. We design our AI Chatbot solutions to work seamlessly with a wide range of systems and databases. We support integration with popular platforms such as SAP, Salesforce, Oracle, Microsoft Dynamics, as well as with proprietary system APIs. Our engineers develop special connectors for your specific internal systems, allowing the chatbot to extract data in real-time, update records, and interact with your software.
Data security is our top priority. Our AI Chatbot solutions are developed according to the highest standards for information protection, including data encryption during transfer and storage, strict access management, regular security testing, and compliance with regulations such as GDPR. We offer options for deploying the solution on the client's own infrastructure or in a secure cloud environment with guaranteed data localization. We also provide transparent data policies and mechanisms for deleting information upon request from end users.
Yes, our AI Chatbot solutions have capabilities for processing documents and images. They can extract key information from uploaded documents (PDF, Word, Excel), recognize text from images using OCR technology, and analyze visual content. For example, the chatbot can review an insurance policy and extract important details, understand an invoice, or identify an issue from a product image. This functionality is particularly useful in scenarios involving customer support, claims processing, or technical assistance.
Meet the experts behind ai-up.eu who bring your AI vision to life.
CTO
With over 15 years of technical expertise across diverse projects, Yanosh leads the architecture and development of cutting-edge AI solutions, bringing deep experience in system design and implementation.
Business Development
Drawing on extensive experience working with large enterprise clients across the globe, Marin drives strategic partnerships and ensures solutions align with international business needs.
ai-up.eu